Returns & Exchanges
At Hytec Horticulture, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.